What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your London home and you’re not sure what to expect. It’s stressful enough to welcome an A/C system repair technician into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. Not to worry! Roy Inch & Sons Home Services by Enercare is here to inform you on the basic A/C system repair process so you will be ready when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to take a look at it to confirm that it’s not simply a thermostat settings issue. The technician will confirm the thermostat is switched to cool and then reduce the temperature to see if that will start up the air conditioning system. A faulty or incorrectly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may ask you to see the circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then probably ask you to see the AC system. Same as a doctor, the service tech will commence their trial and error discovery process. There are several factors that could be the cause for an AC that isn’t operating properly, and it’s up the technician to check all the possible reasons starting from the most usual issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will most likely check the air filter to make sure it’s not clogged or needs to be replaced. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, verify that the size of your A/C system is right for the size of your residence, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning technician has determined the issue, he or she should explain all your options to you. The conversation will typically start with the repairman explaining what the problem is, what part (if any) failed, how or why it went out, and how that part makes your air conditioner operate.

The repairman will then go into your choices, which will include changing out the part and fixing the issue, but may also involve upgrading parts of the AC system, the A/C system itself, or your complete heating and AC system. In certain cases, it may make more sense to buy a complete new heating and AC system, particularly if the AC is past its prime, or likely to break down again and end up costing you more for AC repairs in the end. The repairman will explain how much time, effort, and cost it will take to rectify the problem.

The technician might now explain what could have been done to avoid the problem or part failure and how to prevent a future issue. This usually includes proactive maintenance, which not only helps avoid an air conditioning breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to stress about making future heating and cooling tune-up appointments for your systems.

Finally, they will explain the process for repairing the failed part or fixing the issue. If you decide that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts required and schedule your next appointment to repair your air conditioner. Or, if the necessary part is already available on their van, they will move forward with the air conditioning repair work with your go-ahead.

Keep in mind that throughout London you’re in good hands with Roy Inch & Sons Home Services by Enercare. Our service techs are ACE-certified and have been through extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your air conditioner repair, give us a call 24/7 at 226-270-1164 and we’ll be happy to discuss the process.