Service Experts Acquires Service Companies in Dallas

April 01, 2017

We are so excited to announce that Strand Brothers Service Experts is expanding! Strand Brothers has joined forces with Christian Brothers Air Conditioning in Austin, as well as Church Services Austin and Southwest Plumbing.


By partnering with these other great Austin heating, cooling, and plumbing companies, Strand Brothers will be able to expand our service area significantly and bring our 100% Satisfaction Guarantee* and 24/7/365support to even more of our Austin community.

“These two great companies coming together allows us to provide our industry-leading heating, air conditioning, and plumbing services to even more Austin-area homeowners,” said Scott J. Boxer, President and CEO of Service Experts. “Bringing Christian Brothers into the Service Experts family means their customers will receive the same superior heating, cooling, and plumbing service they have come to expect, but with the added benefit of new customer services, such as 24/7 online chat support, 24/7 year-round live customer service, and the expert industry training of a respected national brand.”

Earlier this year, Strand Brothers Service Experts was awarded the home industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service. Strand Brothers, along with former plumbing brand W.O. Harper, is one of Austin’s oldest and most respected HVAC and plumbing companies, having served our customers for well over 100 years.

“We conducted considerable research and due diligence to choose the right company to increase our presence in the Austin community,” said Wayne Harrel, General Manager of Strand Brothers Service Experts. “Continuing our proud legacy of delivering outstanding workmanship and customer service, we are pleased to go forward with Christian Brothers to serve more Austin customers with our expanded team.”

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Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.